Frequently Asked Questions

General

What is give2gether?
What is the technology powering give2gether?
Does it work?

About projects/campaigns

Who creates the fundraising projects or campaigns?
What type of nonprofit may use the platform?
How is the contribution range (minimum and maximum) set, and by whom?
Can a project’s target date be changed?
How may I subscribe to project updates?
How may I unsubscribe from project updates?
How may I contact a fundraiser?

About donations

How does the donation process work?
Is my donation tax-deductible?
Does give2gether help me keep track of my donations?

About payment/finance

What happens if the fundraiser’s target amount is not reached by the target date?
How do I get a refund if the project is unsuccessful?
What are the possible methods of payment?
How does the money get to the project?
Can I pay with PayPal?
Can I pay with a credit card?
Can I pay with a debit card?

About inviting Friends

When may I invite Friends to donate to a project?
How does inviting Friends to make a donation change my impact on a project?
When may I invite Friends?
How do I go about inviting Friends?
Is my list of Friends secure?
Can I invite more Friends later?
Can I delete Friends from my list?
Can I block a Friend from sending me mail through the system?
Will my Friend know I blocked him?

give2gether account

How do I become a give2gether member?
How can I deactivate my give2gether membership?

Joining the closed beta program (for non-profits)

What is the closed beta program?
Who may apply to join the closed beta program?
How do I join the closed beta program?

General

Q  What is give2gether?
A  give2gether is a simple way to let donors and charitable projects come
     together online. As a donor, you can target donations to specific
     projects and track progress toward their funding goals. By inviting others to   
     join you in support of a project, you increase your gift’s value. And, if a
     project’s target amount has not been reached by the target date, you    
     receive a refund.
Q  What is the technology powering give2gether?
A  Although it all happens behind the scenes, the give2gether platform uses   
     game theory to accelerate awareness of a project and the number of
     individuals donating to the project.
Q  Does it work?
A  Yes! Not only does its unique theoretical approach boost momentum,
     give2gether also makes it easier and less expensive for an organization to
     reach donors. What’s more, a donor’s donation is at no risk, refunded if the
     project goal is not met by its target date.

About projects/campaigns

Q  Who creates the fundraising projects or campaigns?
A  Fundraisers at nonprofit organizations create the projects or campaigns,
     using the give2gether platform.
Q  What type of nonprofit may use the platform?
A  Any approved 501(c)(3) organization.
Q  How is the contribution range (minimum and maximum) set, and by whom?
A  The fundraiser defines the contribution range when creating a project or
     campaign, using recommendations that give2gether provides.
Q  Can a project’s target date be changed?
A  No.
Q  How may I subscribe to project updates?
A  In several different ways. When making a contribution, you may opt to
     receive updates. You also may subscribe to updates on the project page,
     when asking the fundraiser a question about the project.
Q  How may I unsubscribe from project updates?
A  At the bottom of all update e-mails, you’ll see an Unsubscribe link. Simply
     click the link to send us an e-mail that will stop updates.
Q  How may I contact a fundraiser?
A  In the Questions area, you will find a link by which you may submit a
     question to the fundraiser.

About donations

Q  How does the donation process work?
A  Your donation to a project is held in a PayPal account until the target date.
     If the project’s target amount is reached by that target date, your donation
     is transferred to the fundraiser. Otherwise, PayPal refunds your donation.
Q  Is my donation tax-deductible?
A  Yes, because only tax-exempt nonprofits may create projects. You will
     receive a tax receipt from the fundraiser once the project has reached its
     target amount.
Q  Does give2gether help me keep track of my donations?
A  For each donation you make, you will receive an e-mail with a numbered
     receipt that you may use to track your giving.

About payment/finance

Q  What happens if the fundraiser’s target amount is not reached by the target
     date?
A  PayPal will automatically refund your donation.
Q  How do I get a refund if the project is unsuccessful?
A  If a project is unsuccessful (i.e., does not meet its target amount by the
     target date), PayPal will automatically send a refund to all donors.
Q  What are the possible methods of payment?
A  You have several options: debit card, credit card, or a PayPal account. All
     payments are done through the PayPal secure system.
Q  How does the money get to the project?
A  If a project is successful (i.e. the target amount is reached by the target
     date), PayPal will transfer the funds to the fundraiser’s account.
Q  Can I pay with a PayPal account?
A  Yes.
Q  Can I pay with a credit card?
A  Yes, within PayPal, you do not need a PayPal account to use a credit card.
Q  Can I pay with a debit card?
A  Yes, within PayPal, you do not need a PayPal account to use a credit card.

About inviting Friends

Q  When may I invite Friends to donate to a project?
A  You may invite Friends when you are making a donation to the project, or
     later.
Q  How does inviting Friends to make a donation change my impact on a
     project?
A  When you invite Friends to make a donation to a project that you believe
     in, you increase awareness of the project among people you trust and who
     are likely to donate. More funds are collected, boosting a project toward its
     goal. And remember, they can invite their Friends too.
Q  When may I invite Friends?
A  Once you have made a donation, you will automatically be taken to the
     Invite Friends page.
Q  How do I go about inviting Friends?
A  Inviting friends is easy. You may import names from almost any standard
     address book or contact list. You also may manually type in contact
     information. Then, you select which contacts should receive an invitation.
Q  Is my list of Friends secure?
A  give2gether is committed to the safety of your information, your list of
     Friends is yours alone!
Q  Can I invite more Friends later?
A  Yes. At the end of the donation process, you will receive an e-mail that lets
     you log on to the system and invite more Friends.
Q  Can I delete Friends from my list?
A  Yes. On the Invite Friends page, you may select contacts from your list and
     delete them.
Q  Can I block a Friend from sending me mail through the system?
A  Yes. Using a link at the bottom of the e-mails that you receive from
     Friends, you may elect not to receive future e-mails from the Friend.
Q  Will my Friend know I blocked him?
A  No.

give2gether account

Q  How do I become a give2gether member?
A  You become a give2gether member automatically when you make a
     donation. You will receive an e-mail that lets you create a password of your
     choosing so that you may log on to the system at any time, track a
     project’s progress, and make your impact even greater by inviting more
     Friends.
Q  How can I deactivate my give2gether membership?
A  To deactivate your give2gether membership, simply use the
     following link: Customer Service. That’s it! You will receive a confirmation
     e-mail.

Joining the closed beta program (for non-profits)

Q  What is the closed beta program?
A  The beta program is a close collaboration between fundraisers and
     give2gether as we prepare for our beta launch.
Q  Who may apply to join the closed beta program?
A  Any 501(c)(3) organization.
Q  How do I join the closed beta program?
A  Simply use the following link: Join give2gether’s closed beta program